FAQS
Have a Question? Get the Answer
Here are some general facts and questions.

What is Sweet Tempered?

I started Sweet Tempered to give unique ladies, friends and loved ones the opportunity to express themselves with one-of-a-kind accessories. I am always creating and designing new, fancy items and truly love what I do.
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How many people work at Sweet Tempered?

Sweet Tempered is a one-woman-operation. All items are handmade or reconstructed with love and passion.
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How long have you been open?

I've been selling online since March 2010.
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Where does your inspiration come from?

Anything and everything!! Music, art, friends, retro and the passion to give you one-of-a-kind quality items.
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Do you ship internationally?

Yes, please contact me for rates.
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How long does it take to get my product?

Once payment is received orders will be shipped out within 3 business days (note custom orders will take 5-7 days).
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What service do you use for shipping?

USPS First class mail.
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Do you combine shipping?

Absolutely, varies from item to item, price is listed with product.
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Returns/exchanges?

All items are handmade and I take pride in making quality items and ensure that it is packaged according to shipping. If something does not meet your standards please contact me and I will do my best to make you happy. As custom orders are made especially for you they will not be returnable.
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Payment options?

I only accept PayPal at the moment.
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Do you have gift certificates available?

Yes, please email me!
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Do you have a storefront?

That is my ultimate dream and goal but not at the moment. However, select merchandise is available at Retro Bakery located at 7785 N.Durango Drive Las Vegas, NV 89131. Keep your eyes open for local events that Sweet Tempered will be at as well.
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How do I buy your awesome stuff?

In the shop section items are available for sale. Click on the picture and you will get directed to my store on Etsy.com
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I see a product in your sold items that is no longer listed. How can I purchase it?

Shoot me an email and I will see what I can do and if the supplies are still available.
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Do you charge sales Tax?

In the state of Nevada I have to for locals. Anything shipped outside of Nevada, no.
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I want something custom?

I love custom orders!! Please email me!
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Do you wholesale/bulk orders?

Yes please contact me for pricing.
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How do I care for my baby bib?

I recommend gentle or delicate cycle and lay flat to dry. If needed to dry put on lowest heat setting in dryer.
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Can I wash my tote bag?

Yes gentle cycle or hand wash and lay flat to dry.
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I love the checkbook covers, Can I make it into a pocket calendar?

Any checkbook cover can become a pocket calendar for an additional $4.
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I want Sweet Tempered at my event!

You can book Sweet Tempered for a girls party, craft event, fairs or pretty much any D-I-Y event. Please contact me!
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Are there benefits to following you on twitter/Facebook?

I offer exclusive deals for the social networking world, Please add and follow me, you will get killer deals!!
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How do I become a part of Tempered friends?

This section is for companies I personally shop at, support and are involved in the D-I-Y community.
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Where do I submit my photo for the customer gallery?

Sweettempered@me.com
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Besides Etsy are you available on any other sites?

Sure am. Check out http://www.zibbet.com/SweetTempered
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Who designed your website?

My awesome and talented friend Deni at Blindkat Designs - if you're thinking about building a custom website check out blindkat.com.
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Please feel free to contact me if you have any other questions.

Disclaimers and other stuff to know

All photos are taken with a digital camera, I do my best to capture the product 100%, however please note there might be slight color variances.

Please note fabric placement may vary.

Please specify if you want more or less of a pattern or image.

Any Checkbook can be made into a Pocket Calendar for only $4. Checkbooks and Pocket Calendars have the option for patterns and images to be vertical or horizontal, if you want something different than the listed item, feel free to contact me to customize your order in any of the ways listed above.

All Sweet Tempered items are hand made or reconstructed by myself. I take time in making all of my products and take pride in the quality of products you are purchasing, because you are buying handmade, please note that there might be slight imperfections.

Consumer accepts full responsibility when using Sweet Tempered pacifier clips. Sweet Tempered pacifier clips are handmade with snap closures, and do contain small parts.

DO NOT leave children unattended when using Sweet Tempered pacifier clips. On rare occasions, snaps and clips do break, it is recommended not to put a child to bed or leave a child unsupervised while using pacifier clips.


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